Privacy Policy
This Privacy Policy explains how MPIA Group ("we", "our", "us") collects, uses, shares, and safeguards your personal information when you visit our website (tryretinew.com) or make a purchase.
We are committed to protecting your privacy and complying with all applicable privacy regulations in the United States, including the California Consumer Privacy Act (CCPA) where applicable.
1. WHAT INFORMATION WE COLLECT
- Personal Identifiers: Name, email, shipping and billing address
- Payment Information: Last 4 digits of card, payment method (Stripe or PayPal). Full payment details are securely processed by those providers; we do not store them.
- Device and Usage Data: IP address, browser type, session info, and clickstream data
2. HOW WE COLLECT INFORMATION
- When you place an order or contact us
- When you opt in to marketing emails
- Through cookies and web analytics tools
3. HOW WE USE YOUR INFORMATION
- To process and fulfil orders
- To provide customer support
- To send marketing emails (if opted-in)
- To comply with legal obligations and prevent fraud
4. SHARING YOUR DATA
We only share information with:
- Payment providers (Stripe, PayPal)
- Fulfilment providers for shipping
- Analytics services (e.g., Google Analytics)
- Legal authorities if required by law
We do not sell your data.
5. YOUR RIGHTS
Depending on your state of residence, you may have rights to:
- Access the personal data we hold about you
- Correct or delete your data
- Opt-out of marketing
- Request a copy of your data
To exercise any of these rights, contact us at hello@tryretinew.com.
6. SECURITY
We use encryption, secure servers, and other safeguards to protect your information.
7. CONTACT US
Email: hello@tryretinew.com
MPIA Group, 19971 DE ,Beach Rehoboth ,Hwy Coastal ,19266
For customer enquiries or support, please contact us at hello@tryretinew.com
